About Us

What Customers Say About Us

Daniela Lander, Marketing Strategy Manager, Cellcom:

"...The working process with LoyaltyTracking is highly professional, including a profound understanding of the customer's specific needs to assure providing the customer with the best suitable product to meet its requirements and exceed expectations at the end… LoyaltyTracking reports are very powerful and simply cannot be ignored..." read more

Yosi Ben-Dov, Ph.D. Schema CEO:

“...It helped us take effective and meaningful measures to address our customers’ feedback; establish better communication and shed light on future business opportunities. ...” read more

Eyal Kaplan, President, SoftLib

“When our company wanted to assess its reputation in the eyes of its customers and the potential to sell additional products to them we turned to Loyalty Tracking for help. Their conversations with customers, coming from a neutral position yet very minded of our objectives, provided invaluable input. ..." read more

Doron Shwartz, General Manager, Schering-Plough:

“…we consider TRUST as key element in our journey to success; this is exactly what “Mapping Customer Loyalty” is all about! The survey provides us unique valuable knowledge on the paths to serve our customers better…” read more

Israel Goldberg,Quality Manager, TTI-Telecom:

“...The information we got from our top tier telecom customers helped us to streamline the working relations with the customers and secure future business with them.” read more

LoyaltyTracking consists of a highly skillful team, with vast experience in top management, sales and marketing in the software communications industry, as well as in the health care community. This is the set point by which we comprehend the true importance of establishment a customer-supplier long term partnership, to ensure customers loyalty.

“The best way to put distance between you and the crowd is to do an outstanding job with information. How you gather, manage, and use information will determine whether you win or lose” Bill Gates, Chairman and former CEO Microsoft

LoyaltyTracking reveals your client’s perception through highly engaging and intimate interviews, which provide insight into their true perceptions regarding satisfaction, loyalty and needs. LoyaltyTracking helps you manage, share and apply customer data in order to optimize customer loyalty.