Mapping and analyzing customer loyalty

What Customers Say About Us

Yosi Ben-Dov, Ph.D. Schema CEO:

“...It helped us take effective and meaningful measures to address our customers’ feedback; establish better communication and shed light on future business opportunities. ...” read more

Eyal Kaplan, President, SoftLib

“When our company wanted to assess its reputation in the eyes of its customers and the potential to sell additional products to them we turned to Loyalty Tracking for help. Their conversations with customers, coming from a neutral position yet very minded of our objectives, provided invaluable input. ..." read more

Doron Shwartz, General Manager, Schering-Plough:

“…we consider TRUST as key element in our journey to success; this is exactly what “Mapping Customer Loyalty” is all about! The survey provides us unique valuable knowledge on the paths to serve our customers better…” read more

Israel Goldberg,Quality Manager, TTI-Telecom:

“...The information we got from our top tier telecom customers helped us to streamline the working relations with the customers and secure future business with them.” read more

LoyaltyTracking excels in increasing customer-vendor effective communication, aiming to minimize expectation gaps and optimize the win-win dynamic.

By providing a loyalty matrix of your accounts, LoyaltyTracking helps to leverage your customers’ base stability as a foundation to growth.

Revealing Customer Loyalty

The most mission critical data your organization can collect cannot be found on any database! The most important information is found in your client’s thoughts and perceptions regarding the way you do business. Read More

Retention Through Attention

LoyaltyTracking insights will help you increase your business success and customers’ satisfaction by providing genuine insights of the way they perceive you, thus paving the road to customer retention and up-selling. Read More

“There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” Sam Walton, Founder Wal-Mart Stores Inc.